1x App's Privacy Policy —
Your Data, Our Responsibility

The 1x app Privacy Policy is the most important document governing our relationship with platform users. Whether you register, play, or simply browse 1x app — this policy applies to you from that moment on. This document clearly sets out what data we collect, why we collect it, where it is stored, and how it is kept secure. Please read it in full — knowing your rights matters.

Under 1x app's Privacy Policy, we collect two types of information — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Address & country.
• A copy of your national ID or passport for identity verification.
• Payment details (bank account, mobile banking number).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Platform access times and session data.
• Pages you visited and how long you spent on them.
• Betting and gaming history.

The core principle of 1x app's Privacy Policy is simple — your information is used solely to improve our services and enhance your experience.

Under 1x app's Privacy Policy, your data is never sold. However, it may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete a transaction.
• Identity Verification Services: Licensed third parties for the KYC process.
• Legal Authorities: When required by court order or regulatory authority.
• Technology Partners: Limited information necessary for platform operations.

1x app uses industry-leading technology to protect user data. Technical security is one of the core pillars of our Privacy Policy.

• TLS/SSL Encryption: 256-bit encryption on all data transfers.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & Intrusion Detection: Real-time threat monitoring.
• Regular Security Audits: Audited by third-party experts.
• Encrypted Backups: Protection against data loss.
• Access Controls: Only authorized personnel can access your data.

1x app's website and app use cookies to improve service quality and personalize your experience. Our Privacy Policy ensures full transparency around cookie usage.

Cookies We Use:

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Performance Cookies: Analysis of platform speed and performance.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: Analysis of user behavior to improve the platform.

You can turn off non-essential cookies at any time from your browser settings. However, some features may not work properly as a result.

Under 1x app's Privacy Policy, you have full control over your own data. You have the following rights:

• Right to Know: You can find out what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You can request a copy of your data.
• Right to Object: You may object to the use of your information for specific purposes.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

Under 1x app's Privacy Policy, your data is retained for specific periods:

• Account Information: For the duration the account is active + 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years (as required by financial regulations).
• Gaming History: 2 years after account closure.
• Support Contact: 3 years.
• Cookie Data: At the end of your session or after a maximum of 1 year.

After the applicable retention period, your data is securely deleted or anonymized.

1x app's Privacy Policy strictly ensures the protection of minors. Our platform is not intended for anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• No data from minors is collected.
• If any information belonging to a minor is collected inadvertently, it will be deleted immediately.
• Parents or guardians who have concerns are welcome to contact our support team.

1x app may update this Privacy Policy when necessary. If changes are made:

• An updated "Last Updated" date will be shown at the top of this page.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• 30 days advance notice will be given before any major changes.

We recommend reading the latest privacy policy at all times. Your continued use of the platform constitutes your acceptance of the updated policy.

For any questions, complaints, or requests regarding the Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 in-platform support is available.
• Response Time: Typically within 24–48 hours.